SDX Session (Technical): Using API’s to level up your toolset

Juan Vazquez, Zapier Room 328, 10:00-11:00 Support teams use a lot of tools/applications which have API's. I can show some use cases for creating neat productivity hacks that help your team get more done (like Slack slash commands). We'll dive into how, with a basic understanding of API's, you can use tools like Zapier, Postman, and Google Sheets to get more out of the tools you use.