How An Angry Email Pushed Us To Start Publishing More Product Updates

How An Angry Email Pushed Us To Start Publishing More Product Updates

If a product enhancement is made in secret, and no customers are told about it, does it make an impact? In many cases⁠---back-end optimizations for speed, for example⁠---you could argue that it doesn't.

Our customers don't care how many hours our team spends on development. And your customers don't care, either. What they care about is that the product we're building for them is delivering value, and that we're making it better.