SDX Session (Customer Support): Making Premium Support, Premium
Aaron Thompson, 4-Tell Ballroom 355, 11:30-12:00 Years of experience in Premium Support program development, sales, execution & scaling at Jive software - combined with my naturally hilarious public speaking delivery will keep EVERYONE on their toes. Individual contributors will love my anecdotes from the front lines while leadership will covet the immense levels of experience & insights from the strategic level. All while being SO funny. I mean, side splitting funny. I'm hilarious.